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Troubleshooting

Run through this quick checklist if your requests are not working

Make sure all endpoints and resource_uri end with a slash - '/'

Document create - make sure your signer array is within a list.

Make sure you include the Content-Type header.

Do a GET request before a POST - confirm your Authorization header is formatted correctly.

A POST request success is 201. GET request success is status code 200.

Legalesign status codes

Status codes
POST & 201 - successful
PATCH & 202 - successful
DELETE & 204 - successful
400 - bad request (usually a failed POST)
401 - unauthorized
405 - method not allowed
429 - throttled
500 - HTTP error - usually json parsing error

Error information is often put in the BODY of the response. Check that for an explanation of what is going wrong.

Time format is:

YYYY-mm-ddTH:M:S

Why is a user attribute needed? POST requests require a user attribute. You can send on behalf of other users in a group.

Still not working? Avoid frustration and contact us (with the problematic code snippet if possible) at support@legalesign.com.